HelpDesk Systems Software in Use
Membership Software: aMember Pro
CMS: Joomla
Reviews: SOBI2
Forum: Fireboard
Autoresponder: Listmailpro
Full Disclosure
I'm not an owner or a partner in any of the software companies reviewed on this site. Some sites are linked using affiliate links and I do get a commision if you purchase the product using these links.
David Moskowitz
Membership Academy
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One or Zero Helpdesk / Ticketing (click to read reviews) Website URLPrice: Free - Open Source ($100 for latest version) Installation: Self installation with free version. Installation services available. Trial Version: Free Support: Forums, paid suppost available Integration Plugins: Integrates with aMember with the Membership Academy One or Zero Plugin. Required Software: PHP, Mysql Description: OOZ is an open source helpdesk and ticketing system. It does not use a template system for the user interface which is a real pain- you have to dig into the php code to make template changes. Recommended for intermediate and advanced users.
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OSTicket Helpdesk / Ticketing (click to read reviews) Website URLPrice: Free - Open Source Installation: Self installation. Trial Version: Free Support: Forums Required Software: PHP, Mysql Description: OSTicket is an open source helpdesk/ticket system. It allows anyone to submit a ticket using an online form. It is very basic in functionality but for a simple solution is useful.
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