HelpDesk Systems Trellis Desk Software in Use
Membership Software: aMember Pro
CMS: Joomla
Reviews: SOBI2
Forum: Fireboard
Autoresponder: Listmailpro
Full Disclosure
I'm not an owner or a partner in any of the software companies reviewed on this site. Some sites are linked using affiliate links and I do get a commision if you purchase the product using these links.
David Moskowitz
Membership Academy
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Trellis Desk | Website URL |
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Price: Free Installation: Self install Trial Version: Free Support: Per incident $8 or quarterly/yearly support Integration Plugins: An amember plugin is available from JLogica. It allows full control of users and access levels from aMember, is fully integrated and is what is used on Razorback Railway for user support with 8 help desk agents, including Larry from JLogica being the second level support. Required Software: PHP, Mysql Description: Trellis Desk is a powerful, robust help desk solution for your business. The templating is similar to IP.Board and vBulletin, they also have a few It is a free system that seems to be as good as kayako for smaller sites it is an all round good performer. Has second level support, ie agents handle most requests but can escalate the request to level II support. Even better, it's completely free; you don't have to pay any license fees to use Trellis Desk. *Review posted by a member. |
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